Customer FAQs

Shipping and Delivery:

At this time, XL-Ent Products, LLC ships merchandise to locations within the Continental United States at the flat rate shipping charge. Shipments to U.S. territories, including Alaska, Hawaii, and Puerto Rico and will incur additional charges. XL-Ent Products, LLC  merchandise shipped to Canada and Mexico, will be shipped at additional charge.  At this time XL-ENT Products does not ship to additional international locations.

Sales Tax:

XL-Ent Products, LLC charges Georgia State Sales Tax for merchandise ordered on this web site and shipped/delivered within the state.

Return Policy:

XL-Ent Products, LLC will not accept returns on any merchandise that has been mounted, used, scratched, damaged, abused or in a condition less than new; as sent, manufactured condition. Returns must be sent post paid and are subject to inspection and acceptance by XL-Ent products, LLC before a refund is made. Refund limited to the purchase price and sales tax if applicable.